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Transforming Conflict to Strategic Collaboration

Balancing balls

Diverse teams provide great value and are essential for creativity and innovation. They also have the potential for generating unintentional conflict. A leader’s response to this can make the difference between disengagement and increased team cohesion that leads to stronger organizational outcomes.

 

Join other health care leaders Wednesday, May 14, 2025, 9 a.m. to noon, on RUSH University’s Illinois Medical District campus.
 

It was great information. You get to look at conflict in a different way and the facilitators demonstrated it in a workable way. Conflict does not have to be a hard thing to address. We just have to have the confidence and understand it.

Lizbeth Chaidez, MSW, CDVP

 

Tuition

  • $179
  • RUSH employees can use Educational Enhancement Funds (formerly called LEAP Funds) to be reimbursed for the program.

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Program Structure

Participants will complete 30 minutes of online pre-work on their own, then join their colleagues in person on RUSH University Medical Center’s Illinois Medical District campus for an in-depth, active working 3-hour session. 

 

Learning Outcomes

  • Distinguish the different types of conflicts and determine their positive benefits.
  • Identify the basic characteristics of constructive conflict.
  • Employ constructive conflict elements to generate strategic collaboration.

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Accreditation Statement:
In support of improving patient care, Rush University Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
 
Credit Designation Statements
 
For Medicine:
Rush University Medical Center designates this live activity for a maximum of 3.00 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider’s responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.

For Nursing:
Rush University Medical Center designates this knowledge-based live activity for a maximum of 3.00 nursing contact hour(s).

For Pharmacy:
Rush University Medical Center designates this knowledge-based live activity for a maximum of 3.00 credits contact hour(s) for pharmacists.

For Psychologists:
Rush University Medical Center designates this live activity for 3.00 CE credits in psychology.

For Social Work:
As a Jointly Accredited Organization, Rush University Medical Center is approved to offer social work continuing education buy the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 3.00 general continuing education credits.

For physical therapy or occupational therapy:
Rush University Medical Center is an approved provider for physical therapy (216.000378) and occupational therapy (224.000220) by the Illinois Department of Professional Regulation.

Rush University Medical Center designates this live activity for 3.00 continuing education credits.